🔒 Privacy Policy
Effective Date: January 1, 2025
Last Updated: May 29, 2025
At Sonakshi Travels, we value your trust. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website: www.sonakshitravels.in.
📌 1. Information We Collect
When you use our services or visit our website, we may collect the following types of personal information:
-
Contact Information: Name, email address, phone number, postal address
-
Travel Information: Destinations of interest, travel dates, preferences
-
Payment Details: Only when applicable and through secure third-party gateways
-
Device Data: IP address, browser type, location, and cookies for analytics
🧾 2. How We Use Your Information
We use your data to:
-
Provide tour quotes and customized travel packages
-
Respond to your queries and booking requests
-
Send booking confirmations, travel updates, or promotional content
-
Improve website functionality and user experience
-
Conduct customer feedback and service improvement research
We do not sell, rent, or share your personal data with third parties for marketing.
🔐 3. Data Protection & Security
We use industry-standard technologies to keep your data secure, including:
-
Secure Sockets Layer (SSL) for all web forms
-
Encrypted email communications
-
Restricted database access
-
Use of reputed payment gateways (Razorpay, PayPal, etc.)
🕓 4. Data Retention
We retain your data only for as long as necessary:
-
To fulfill travel service requests
-
For record-keeping, legal, and administrative purposes
-
You can request data deletion anytime via email
🍪 5. Use of Cookies
Our website uses cookies to:
-
Understand how users navigate our site
-
Provide a personalized browsing experience
-
Improve page speed and reduce server load
You can manage or disable cookies in your browser settings.
🌐 6. Third-Party Links
Our website may contain links to third-party services (e.g., airline booking portals, hotel providers, WhatsApp). We are not responsible for the privacy practices or content of these websites.
📱 7. WhatsApp & Email Communications
By submitting your phone number or email, you consent to be contacted via:
-
WhatsApp messages
-
Emails for booking, confirmation, or promotional campaigns
-
SMS reminders for tour-related updates
You can opt out of marketing messages at any time.
📩 8. Your Rights
As a user, you have the right to:
-
Access the personal data we hold about you
-
Request correction or deletion of your data
-
Withdraw your consent at any time
-
Lodge a complaint with local data protection authorities
For requests, email: privacy@sonakshitravels.in or info@sonakshitravels.in
🧾 9. Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
📧 10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Sonakshi Travels
Baidyapara, Sonarpur, Kolkata – 700150
📞 +91 7980469744
📧 info@sonakshitravels.in
Note: By using this website, you accept the terms of this Privacy Policy.